Help

If you have any questions in regards to your order or our Web site please feel free to email us at customerservice@hauteheadquarters.com. We look forward to assisting you. Please note that although we try to answer emails immediately they will be answered in the order in which they are received.

Shopping Service

Would you like advice on a featured product? Are you looking for a piece you saw in a magazine? Do you need help selecting a gift? Do you need advice on how to wear a certain piece? If so please feel free to contact a fashion advisor by emailing cs@hauteheadquarters.com

 

Payment Options

At this time we accept Visa, MasterCard, Discover Card, American Express, PayPal, Meta Pay, Google Pay, Amazon Pay, ShopPayments and more.

Shipping

All orders placed before noon CST will be shipped within one business day. Orders placed after noon CST will be shipped within two business days.Orders placed on Friday after noon CST will begin processing on the following Monday. PLEASE NOTE that FedEx and UPS shipments CANNOT be delivered to a P.O. Box or APO/FPO addresses. Due to our ordering process once an order is processed it cannot be changed. Signature is required for delivery by UPS.

International Shipping

International shipping does not include tax, tariffs or duties within the country of delivery. Theses duties are the sole responsibility of the buyer. Should an international order be returned, these fees are non-refundable.

Press

For press inquiries please contact us at press@hauteheadquarters.com

Other

If we have failed to answer your questions or if you need further assistance please email us at help@hauteheadquarters.com or you can reach us by phone at 1-205-210-9504 Mon.-Fri. from 8-5 CST. One of our customer service representatives will be happy to assist you.